New Amazon pre-FBA Process Flow for B2B Shipments

The new process is being rolled out in all markets in Q3. You will get an email notification as soon as this is relevant for you. In case you have any questions, feel free to ask your Account Manager.

If you would like to send products to Amazon, you can chose the pre-FBA service to provide the Amazon specific information during the order creation and processing phase. The process is the same, independent of if you would like to send a pallet or a parcel. Here’s how to ensure a smooth Amazon pre-FBA process for pallet and parcel shipments.

Important Note: In general, the following Amazon FBA information has to be provided, so a shipment can be successfully processed and sent:

• FBA number
• Amazon reference ID/PO
• FBA labels

If you need more information on where to find which infos, please visit your Amazon Seller Central platform.

1. Choose Your Shipping Option as Amazon pre-FBA

• Manual Selection & Processing Standard: When creating a manual B2B shipment, select the processing standard “Amazon Pre-FBA”.
• Parcel and Pallet Shipments: You can choose Amazon pre-FBA for both parcel and pallet shipments.

When creating the Amazon pre-FBA order, you can either provide the Amazon specific information right away or you will get a notification as soon as the shipment has been packaged by the warehouse and it’s your turn to provide these infos the latest.

In case you decide to provide the Amazon labels at a later stage, a pop-up will alert you about what you have to consider.

Important Note: If you are releasing an Amazon pre-FBA order without the FBA labels uploaded, the warehouse will pack the shipment according to standard FBA requirements, but will not follow any customised packing list. When creating and uploaded the FBA labels after the order has been packaged, please consider the packaging scheme of the warehouse.

2. Manually Release Amazon pre-FBA Orders & Select the Warehouse

• Manual Release: Manually release Amazon pre-FBA orders from your dashboard.
• Warehouse Selection: Manually select the warehouse if you are operating from multiple warehouses.

3. Confirm Processing and Provide Amazon Specific Information

• Warehouse Processing: Once the warehouse packs the shipment, it will be marked as "Label required" and “Action required” in your Customer Dashboard. You will get a bell notification as soon as this happens. In addition, an email notification will be sent to you every day at 8am highlighting all shipments that require an action from your side.

• Providing Amazon Specific Information: When entering the shipment overview, a banner will be displayed for all shipments where the Amazon specific infos and/or the Amazon FBA label(s) are missing
  
  Important Note: The Amazon FBA information including the labels can be uploaded at any time of the process. But as soon as the shipment has been packaged, this information is required in order to finalise the outbound.

When you upload the FBA labels, please make sure to mark them choosing the type “Amazon FBA” & tick the box to print the labels. Please also make sure to upload all labels in a proper “label format”. Notifications as seen in the pictures below will remind you about the importance of choosing a label format in order to avoid processing delays.

4. Understand Timing

• Processing Time: Once all Amazon FBA infos including the FBA labels have been provided, the shipment status in your Customer Dashboard will show “Packaging” again. As soon as the warehouse has printed and added  the Amazon FBA labels as well as the shipping label, the shipment will move to “Waiting for Pickup” and the standard outbound process will be followed.