Knowledge base

Frequently Asked Questions (14)

Onboarding (12)

View all 12

Using the Support Portal (2)

Using the Customer Dashboard (19)

View all 19

Inventory and Warehouse Management (6)

View all 6

Status and Tracking of shipments (1)

Where is my parcel? How can I track it?

Packaging and shipping costs

Creating shipments (7)

View all 7

Invoice and charging (1)

Your byrd invoice explained

View all 4

Peak Season 2023 - All you need to know for smooth Q4 operations

Information for organic/BIO products (1)

Information for Organic products

Information for Dangerous Goods (2)

Information on HACCP (1)

Basic Information for HACCP topics

Customs Information (1)

How to find your way around customs (in Germany)