Enter your search term here...
to submit a new ticket
Check ticket status
Frequently Asked Questions
NEW Shopify Integration
Shopify Integration (Legacy)
See all 9 articles
Using the Customer Dashboard
How is the inventory calculated?
How can I create a new product in the byrd dashboard?
Which shop integrations does byrd offer?
What does "Product Active" mean?
See all 7 articles
Inventory and Warehouse Management
Duration of inbound processing for deliveries
How to announce a delivery of products?
What is the process for delivering goods?
Where can I see the status of my inventory?
Guidelines for pallet shipping
Packaging and shipping costs
Using the Support Portal
How to submit a request (create a ticket)
How to login?
Manage Tickets / Check Ticket Status
Status and Tracking of shipments
Where is my parcel? How can I track it?
Will my customers receive a shipping notification?
Items we do not ship
How does customs clearance work?
How do I create a shipment?
Creation of shipments using CSV upload
Shipping to DHL Packing Stations
See all 6 articles
Is my shipment insured?
Procedure in case of complaints or damage reports
Help Desk Software