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Knowledge base
Frequently Asked Questions (12)
Getting Started with byrd (3)
Setting Up Your byrd Account
How to Adjust Your Shipment Settings
How to Adjust Your Email Notifications
Using the Customer Dashboard (2)
How Your Address Validation Feature Works
How to Edit Your Personal Information
Integrations (12)
Shopify Integration
WooCommerce Integration
Amazon Integration
View all 12
Shipments (17)
How Do I Create a Shipment?
How to Create Shipment Manually [ B2B ]
Where Is My Parcel? How Can I Track It?
View all 17
Inventory (13)
How is the Inventory/Stock Calculated
How to Create an Inventory Report
How to Announce a Delivery
View all 13
Customs (2)
How to Find Your Way Around Customs in Germany
How Does Customs Handling Work?
Pricing (3)
Packaging and Shipping Costs
Understanding Your byrd Invoice
Dynamic Storage Pricing & Weeks of Coverage
Returns (3)
Using byrd’s Returns Portal
How Your Customers Can Return Shipments
How to Activate and Use the Returns Portal
Peak Season (1)
Peak Season 2024: Everything You Need to Know for Smooth Q4 Operations
Inbound Shipments (3)
Understanding Inbound Processing Timelines for Your Deliveries
Partial Delivery Guidelines
Delivery Guidelines and Requirements
Other FAQ (2)
Information for Organic Products
HACCP Guidelines for Food Safety
How to Contact Us? (2)
How to Submit a Support Ticket
How to Reach Our Customer Care Team via Phone