support

Onboarding 1

• Onboarding Handbook

Inventory and Warehouse Management 1

• How to announce a delivery of products?

Using the Support Portal 2

• How to submit a request (create a ticket)
• How to login?

Status and Tracking of shipments 1

• Where is my parcel? How can I track it?

Creating shipments 3

• Shopify Integration
• Items we don't ship
• Shipping to DHL Packing Stations

Claims 2

• Is my shipment insured?
• Procedure in case of complaints or damage reports