Using the Customer Dashboard

The Customer Dashboard is your main gateway to the byrd platform

How is the inventory calculated?
Inventory is categorized as physical, reserved, and available. With this system we make sure that you don't mistakenly sell more goods than available. ...
Thu, 5 Mar, 2020 at 5:33 PM
How can I create a new product in the byrd dashboard?
In order for us to connect your products in the warehouse with the products from your online shop, they must be created in our system. You can create new pr...
Thu, 5 Mar, 2020 at 5:42 PM
Which shop integrations does byrd offer?
We currently offer shop integrations for the following online shops: Shopify WooCommerce Shopware Plentymarkets Magento 2 To connect your shop, clic...
Fri, 6 Mar, 2020 at 12:18 PM
What does "Product Active" mean?
"Product Active" defines whether a product is available for the picking process or not. For example, seasonal products, raw materials or other goo...
Fri, 6 Mar, 2020 at 12:22 PM
Common errors
If you are receiving error messages or experiencing other issues when using the customer dashboard, there can be several reasons; in many cases, errors can ...
Fri, 6 Mar, 2020 at 12:49 PM
Where can I edit my personal information?
Click on the arrow in the top right-hand corner of your dashboard and then select Profile. Here you can edit your account information. You can change...
Fri, 6 Mar, 2020 at 2:23 PM
Inventory Report
A report on the current inventory in the warehouse can be downloaded from the customer dashboard. The download is available in the "Inventory" are...
Fri, 6 Mar, 2020 at 3:06 PM