Using the Customer Dashboard

The Customer Dashboard is your main gateway to the byrd platform

How is the inventory calculated?
Inventory is categorized as physical, reserved, and available. With this system we make sure that you don't mistakenly sell more goods than available.  ...
Wed, 15 Dec, 2021 at 9:14 AM
How can I create a new product in the byrd dashboard?
In order for us to connect your products in the warehouse with the products from your online shop, they must be created in our system. You can create new pr...
Wed, 15 Dec, 2021 at 9:16 AM
Which shop integrations does byrd offer?
We currently offer shop integrations for the following online shops: Shopify WooCommerce Shopware Plentymarkets To connect your shop, click on the li...
Fri, 30 Jul, 2021 at 11:20 AM
Common errors
If you are receiving error messages or experiencing other issues when using the customer dashboard, there can be several reasons; in many cases, errors can ...
Fri, 6 Mar, 2020 at 12:49 PM
Where can I edit my personal information?
Click on the arrow in the top right-hand corner of your dashboard and then select Profile. Here you can edit your account information. You can chan...
Wed, 15 Dec, 2021 at 9:20 AM
Inventory Report
A report on the current inventory in the warehouse can be downloaded from the customer dashboard. The download is available in the "Inventory" are...
Wed, 15 Dec, 2021 at 9:25 AM
How to send B2B shipments
We recently added a new feature to the customer dashboard to enable easy handling and creation of B2B shipments. From now on, it will be possible to create ...
Sun, 21 May, 2023 at 12:45 PM
How to create packaging units
A lot of customers deliver their goods in already pre packed packaging units (e.g. SKU A with 25 items per packaging unit), the description below explains h...
Wed, 15 Dec, 2021 at 9:30 AM
How do I create and track customer provided packaging material stock?
NEW: scroll down to check out the pre-packaged product section We have recently published a new feature to manage and create packaging material which is pr...
Fri, 3 Feb, 2023 at 10:02 AM
How to create a product / SKU?
In addition to the creation of Deliveries or the creation of a Packaging Material, it is possible to create a product manually.  How to access the produ...
Mon, 20 Jun, 2022 at 2:57 PM