Using the Customer Dashboard

The Customer Dashboard is your main gateway to the byrd platform

How is the inventory calculated?
In terms of inventory, we differentiate between physical, reserved and available inventory. With this system we make sure that you don't unwantedly sel...
Thu, 23 Jan, 2020 at 3:16 PM
How can I create a new product in the byrd dashboard?
In order for us to connect your products in the warehouse with the products from your online shop, they must be created in our system. You can create new pr...
Thu, 23 Jan, 2020 at 3:23 PM
Which shop integrations does byrd offer?
We currently offer shop integrations for the following online shops: Shopify WooCommerce Shopware Plentymarkets Magento 2 To connect your shop, clic...
Thu, 23 Jan, 2020 at 3:33 PM
What does the "Product Active" switch do?
The Product Active switch determines whether a product is available for the picking process or not. For example, seasonal products, raw materials or other g...
Thu, 23 Jan, 2020 at 3:36 PM
Common errors
If there are error messages or other problems when using the customer dashboard, there can be several reasons. In many cases, for example, there are problem...
Thu, 23 Jan, 2020 at 3:42 PM
Where can I change my personal information?
Click the arrow in the top right corner of your dashboard and then click on Profile. Here you can edit your account information. You can change name ...
Thu, 23 Jan, 2020 at 4:46 PM
Inventory Report
A report on the inventory in the warehouse can be easily downloaded from the customer dashboard. The download is available in the "Inventory" area...
Wed, 22 Jan, 2020 at 10:56 AM