Using the Customer Dashboard

The Customer Dashboard is your main gateway to the byrd platform

How to create a product / SKU?
In addition to the creation of Deliveries or the creation of a Packaging Material, it is possible to create a product manually.  How to access the produ...
Mon, 20 Jun, 2022 at 2:57 PM
How to create a shipment manually? (B2C)
In addition to the shop import and the CSV import, it is possible to create a shipment manually.  How to access the manual shipment creation page?  ...
Mon, 20 Jun, 2022 at 2:58 PM
B2B self pick up (byrd processing standard)
Summary Some customers rely on their own carriers or even pick up their shipments themselves. We want to allow the B2B customers to use the “Self pick up” ...
Wed, 22 Jun, 2022 at 9:31 AM
Uploading products from a CSV file
It is now possible to import Products via CSV file in our Customer Dashboard. To access this option, you just need to click on the "New Product&quo...
Fri, 29 Jul, 2022 at 1:28 PM
Serial number tracking
Summary We have an option to track the serial number of products that we ship. If you want byrd to track the serial numbers, please activate this featur...
Tue, 4 Oct, 2022 at 9:10 AM
Dangerous Goods
Dangerous goods (DG) in the context of our system are products that, due to the materials that constitute them, when transported are a risk to health, safet...
Tue, 27 Sep, 2022 at 3:56 PM