Using the Customer Dashboard

The Customer Dashboard is your main gateway to the byrd platform

How to create a shipment manually? (B2C)
In addition to the shop import and the CSV import, it is possible to create a shipment manually.  How to access the manual shipment creation page?  ...
Mon, 20 Jun, 2022 at 2:58 PM
B2B self pick up (byrd processing standard)
Summary Some customers rely on their own carriers or even pick up their shipments themselves. We want to allow the B2B customers to use the “Self pick up” ...
Wed, 22 Jun, 2022 at 9:31 AM
Uploading products from a CSV file
It is now possible to import Products via CSV file in our Customer Dashboard. To access this option, you just need to click on the "New Product&quo...
Fri, 29 Jul, 2022 at 1:28 PM
Dangerous Goods
Dangerous goods (DG) in the context of our system are products that, due to the materials that constitute them, when transported are a risk to health, safet...
Tue, 27 Sep, 2022 at 3:56 PM
Cash on Delivery with WooCommerce
How to set CoD payment method in WooCommerce First of all, you need to click on WooCommerce and choose "Settings". Select the tab "Payme...
Thu, 30 Mar, 2023 at 11:40 AM
Cash on Delivery with Shopify
How to set CoD payment method in Shopify You can easily set Cash on Delivery method in your Shopify following the steps below: 1. First of all yo...
Tue, 21 Feb, 2023 at 6:09 PM
Colissimo Point Relais: Pick up Stations for France
Overview Colissimo Point Relais is the pick-up station service in France. Pick-up stations are very popular in France, it has one of the most positive ...
Thu, 30 Mar, 2023 at 11:39 AM
Product Flag/Change Request
With our Partner warehouses, we implemented a new feature that shows an error flag with products if some details are missing or incorrect. Those prod...
Thu, 30 Mar, 2023 at 1:22 PM
Multi Unit Shipments
Multi Unit shipment is a feature that allows you and also the warehouse to see the exact units (parcels, pallets) any given shipment consists of and what ar...
Thu, 30 Mar, 2023 at 2:55 PM