---
title: Shipments | Customer Service Hub - FAQs
description: Shipments
---

[Skip to content](https://support.getbyrd.com/en/knowledge-base/shipments#main-content)

- [English](https://support.getbyrd.com/en/knowledge-base/shipments)
- [Deutsch](https://support.getbyrd.com/knowledge-base/sendungen)
- [Français](https://support.getbyrd.com/fr/knowledge-base/envois)

English

Show submenu for translations

[Submit a ticket](https://support.getbyrd.com/en/knowledge-base/kb-tickets/new)

![byrd\_logo\_classic\_transparent (3)](https://support.getbyrd.com/hs-fs/hubfs/byrd_logo_classic_transparent%20(3).png?width=85&height=40&name=byrd_logo_classic_transparent%20(3).png)

- [Knowledge base](https://support.getbyrd.com/en/knowledge-base)
- [Ticket overview](https://support.getbyrd.com/tickets)
- [What's new 💡](https://app.getbeamer.com/byrd/en)

Open main navigation

Close main navigation

- [Knowledge base](https://support.getbyrd.com/en/knowledge-base)
- [Ticket overview](https://support.getbyrd.com/tickets)
- [What's new 💡](https://app.getbeamer.com/byrd/en)
- - [English](https://support.getbyrd.com/en/knowledge-base/shipments)
    - [Deutsch](https://support.getbyrd.com/knowledge-base/sendungen)
    - [Français](https://support.getbyrd.com/fr/knowledge-base/envois)

  English
  
  Show submenu for translations
- [Submit a ticket](https://support.getbyrd.com/en/knowledge-base/kb-tickets/new)
- [Go to getbyrd.com](https://www.getbyrd.com/en)

[Go to getbyrd.com](https://www.getbyrd.com/en)

 Hi there! How can we help today?

- There are no suggestions because the search field is empty.

1. [Customer Service Hub - FAQs](https://support.getbyrd.com/en/knowledge-base)
2. [Shipments](https://support.getbyrd.com/en/knowledge-base/shipments)

# Shipments

- [How Do I Create a Shipment?](https://support.getbyrd.com/en/knowledge-base/how-do-i-create-a-shipment)
- [Where Is My Parcel? How Can I Track It?](https://support.getbyrd.com/en/knowledge-base/order-tracking)
- [Shipping to DHL Packing Stations](https://support.getbyrd.com/en/knowledge-base/shipping-to-dhl-packing-stations)
- [Creating Shipments Using CSV Import](https://support.getbyrd.com/en/knowledge-base/creating-shipments-using-csv-import)
- [How to Set Up and Use Colissimo Point Relais for Pick-Up Stations in France](https://support.getbyrd.com/en/knowledge-base/how-to-set-up-and-use-colissimo-point-relais-for-pick-up-stations-in-france)
- [Shipping of Batteries](https://support.getbyrd.com/en/knowledge-base/shipping-of-batteries)
- [How to Create a Shipment Manually \[B2C\]](https://support.getbyrd.com/en/knowledge-base/how-to-create-a-shipment-manually-b2c)
- [Adding Delivery Notes to Your Parcels](https://support.getbyrd.com/en/knowledge-base/adding-delivery-notes-to-your-parcels)
- [How you as a customer can resolve stuck shipments](https://support.getbyrd.com/en/knowledge-base/how-you-as-a-customer-can-resolve-stuck-shipments)
- [Items We Do Not Ship](https://support.getbyrd.com/en/knowledge-base/items-we-do-not-ship)
- [Amazon pre-FBA Process for B2B Shipments](https://support.getbyrd.com/en/knowledge-base/amazon-pre-fba-process-for-b2b-shipments)
- [Self Pick-up Process for B2B Shipments](https://support.getbyrd.com/en/knowledge-base/self-pick-up-process-flow-for-b2b-shipments)
- [Tracking Multi Unit Shipments](https://support.getbyrd.com/en/knowledge-base/creating-multi-unit-shipments)
- [Claim Submission Process and Policy](https://support.getbyrd.com/en/knowledge-base/claim-submission-process-and-policy)
- [Shipment insurance](https://support.getbyrd.com/en/knowledge-base/shipment-insurance)
- [US Shipping via DHL Parcel PDDP from Germany](https://support.getbyrd.com/en/knowledge-base/pddp-germany-usa-dhl-shipping)
- [Partial fulfilment of orders](https://support.getbyrd.com/en/knowledge-base/partial-fulfilment-of-orders-)

See less ▼

## B2B Shipments

- [How to Create Shipment Manually \[B2B\]](https://support.getbyrd.com/en/knowledge-base/how-to-create-b2b-shipments-manually)
- [How do I create a pre-FBA label in Amazon Seller Central?](https://support.getbyrd.com/en/knowledge-base/how-do-i-create-a-pre-fba-label-in-amazon-seller-central)
- [Scheduled Delivery with DSV Schenker](https://support.getbyrd.com/en/knowledge-base/scheduled-delivery-with-dsv-schenker)

- [Additional FAQs](https://support.getbyrd.com/en/knowledge-base/additional-faqs)
- [How to get started with byrd](https://support.getbyrd.com/en/knowledge-base/how-to-get-started-with-byrd)
- [General](https://support.getbyrd.com/en/knowledge-base/general)
- [Integrations](https://support.getbyrd.com/en/knowledge-base/integrations)
- [Invoicing & Costs](https://support.getbyrd.com/en/knowledge-base/invoicing-costs)
- [Shipments](https://support.getbyrd.com/en/knowledge-base/shipments#main-content)

    - [B2B Shipments](https://support.getbyrd.com/en/knowledge-base/shipments#b2b-shipments)
- [Products & Inventory](https://support.getbyrd.com/en/knowledge-base/products-inventory)
- [Inbound deliveries](https://support.getbyrd.com/en/knowledge-base/inbound-deliveries)
- [Returns](https://support.getbyrd.com/en/knowledge-base/returns)
- [International shipments](https://support.getbyrd.com/en/knowledge-base/international-shipments)
- [Peak Season](https://support.getbyrd.com/en/knowledge-base/peak-season)

- [Knowledge base](https://support.getbyrd.com/en/knowledge-base)
- [Ticket overview](https://support.getbyrd.com/tickets)
- [What's new 💡](https://app.getbeamer.com/byrd/en)

[![byrd\_logo\_new\_green\_inversed](https://support.getbyrd.com/hs-fs/hubfs/byrd_logo_new_green_inversed.png?width=100&height=46&name=byrd_logo_new_green_inversed.png "byrd_logo_new_green_inversed")](http://getbyrd.com)

Copyright © 2025, byrd technologies GmbH