US Shipping via DHL Parcel PDDP from Germany

What is the DHL Parcel PDDP service from Germany?

Shipments from Germany to the United States are handled via DHL Standard Parcel using the PDDP (Postal Delivered Duty Paid) service.

Under this model:

• Duties and taxes are paid upfront.

• The end customer does not receive unexpected customs invoices.

• The shipment is delivered duty paid.

• The delivery experience is smoother and protects your brand reputation.

Which shipping services are supported?

US shipping is available only via DHL Standard Parcel.

It is not available for DHL Warenpost (Economy) shipments.

How does billing work?

Since duties and taxes are prepaid, the responsibility for customs charges shifts to the sender.

The cost structure includes:

1. Shipping Cost
Only available with DHL Standard Parcel (not Economy).

2. Administrative Fee
A flat fee of €2.00 per shipment (charged by DHL for the PDDP service).

3. Customs Duties and Taxes

• Charged by the carrier to byrd

• Forwarded to you afterward

• Typically invoiced 1–2 months after the shipment date (due to customs processing delays)

What should I do as a merchant?

To avoid absorbing these additional costs yourself, it is critical to:

• Configure your checkout (e.g., Shopify Markets or similar tools)

• Display and calculate duties and taxes at the point of sale

• Review your US pricing strategy

• Adjust retail prices if necessary to maintain your margins

If duties are not properly calculated at checkout, you remain liable for these costs.