---
title: Tracking Multi Unit Shipments
description: Learn how to manage multi-unit shipments in your byrd dashboard by breaking them down into individual parcels or pallets. Each unit will have its own dimensions, tracking information, and detailed con
---

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1. [Customer Service Hub - FAQs](https://support.getbyrd.com/en/knowledge-base?hsLang=en)
2. [Shipments](https://support.getbyrd.com/en/knowledge-base/shipments?hsLang=en)

# Tracking Multi Unit Shipments

Learn how to track multi-unit shipments in your byrd dashboard as orders get split into individual parcels or pallets. Each unit will have its own dimensions, tracking information, and detailed contents, with labels and documents generated for each unit individually.

### **1. Track Units in the Customer Dashboard**

After a shipment is packed, you can track its units in the Customer Dashboard.

Go to **"Shipments"**.  
Navigate to **In Warehouse \> Sent \> All**.  
In the specific shipment, click **the arrow** next to the **byrd ID** for a more detailed view.

![](https://support.getbyrd.com/hs-fs/hubfs/M1e5f62ljM1ATCA1NcMBQvMEIzBB0J1Ngg-png.png?width=670&height=256&name=M1e5f62ljM1ATCA1NcMBQvMEIzBB0J1Ngg-png.png)

 

### **2. Manage Units**

- Find units listed in the Units tab within the Shipment Detail view.
- Each unit is sent individually, with its own tracking number.
- The order status will change to "Sent" once all units have been dispatched.

 

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