NEW: scroll down to check out the pre-packaged product section

We have recently published a new feature to manage and create packaging material which is provided by the customer. It provides a good overview of all the packaging materials which were sent to the warehouse and enables to track the stock of the packaging material, similar to the inventory products. 

Where do I find the new packaging material feature?

Customer Dashboard -> Inventory -> Packaging Material 

The page provides you information about the SKU, Name, Type (Box/Envelope), Size (S,M,L,XL), Status (Active/Inactive) and the current Stock. 

The three dots on the right side give you the option to easily create a new delivery announcement in order to replenish the stock! You can also either edit or delete the packaging material through the three dots.

How do I create new packaging material ? 

In order to create new packaging material, click on the button "New Packaging Material" in the upper right corner. 

As soon as you have clicked on the button the creation page will open, it gives you the option to add relevant information about the Basic Infos, the Type and Additional Info of the packaging material. 

  • Basic Info
    • Enter custom name for your internal identification
    • Enter unique identifier (SKU)
  • Type
    • Select type of packaging (Box/Envelope)
    • Enter outer measurements of the packaging material 
  • Additional Info 
    • Add information like an internal description, a certain reorder point or an barcode

As soon as you have created the packaging material it will show up in the packaging material section with a little icon next to the calculated size group, which shows that the packaging material is in the status "pending validation"

Now you are ready to announce a delivery to the warehouse with the packaging material. As soon as the packaging material delivery has arrived in the warehouse, the warehouse is going to validate the packaging material size. If the validation was successful the icon will disappear and the stock of the packaging material delivered will appear under stock, the stock will be deducted automatically based on the shipments. 

If the warehouse noticed variations of the by the customer entered dimensions and the actual dimensions of the packaging material, they will edit the dimensions of the packaging material in the system, and then validate it.


Pre-packed Products:

Customers can now create ready-to-ship products, by marking them as Pre-packed in the product creation form, indicating the outer dimensions of the pre-packed product.

To create the Pre-packed product, Customers need to click on the same "New Product" button:

On the product creation page, there is a new toggle to activate the pre-packed option, where the customer will be required to indicate what is the outer size of the packaging where the product is shipped. To give an idea of the sizing, the page will show what group size it fall into.

The weight is mandatory for all pre-packed products.


Once the Prepacked Product is created it will appear in the Product List page with the corresponding Icon and the details will show the dimensions and weight:

Questions and Answers

Is this feature available to all Customers? 

Yes, it will be available to all Customers.

Can a Prepacked Product be sent to the WH in a Delivery with other Products?

Yes, the Prepacked products will work as any other existing product.

Is this feature free of paid?

The feature is free to create new Prepackaged products and for shipments that include only a prepackaged product and do not require any additional packaging material, it will only be charged the ready-to-ship fee, instead of packaging material + workforce fees.