Using the Support Portal

Information on how to use the Support Portal to manage support requests

How to submit a request (create a ticket)
To send us a request, create a ticket under the New Support Ticket function. You can do this as follows: Select the appropriate type Add a suitable...
Fri, 6 Mar, 2020 at 4:41 PM
How to login?
Log in to the Support Portal using the button at the top right. You should have received your access at the start of your cooperation with byrd. If you ha...
Fri, 6 Mar, 2020 at 4:47 PM
Manage Tickets / Check Ticket Status
On the start page you can go directly to the ticket area. Simply select one of the two buttons and you can view your current tickets. In the tic...
Fri, 6 Mar, 2020 at 4:56 PM