We are happy to present you with our new Returns Portal for France.

Basic information about the functionality can be found in the linked presentation.

Our returns portal will save you time, and you can customize it to your liking.

In the new returns portal for France, several details can be customized:

- the domain (shopname.return-order.com)

- the favicon

- the primary and secondary color

- the support email address


For pricing information, feel free to reach out to us.

How to get started

If you want to start using this great new feature, just reach out to our support team, and they will be happy to activate the returns portal for you. 


We support that for recipients with Point Relais pick-ups. It is not possible to put a return shipment to a pick-up point, it needs to be sent with Colissimo.

The returns portal for France can be used for the following countries with Colissimo:

Austria, Belgien, Netherlands, Germany, Luxemburg, Italy, Poland, Czech Republic, Slovakia, Slovenia, Hungary, France, the UK, Spain, Croatia, Estonia, Finland, Greece, Ireland, Latvia, Switzerland, Malta, Portugal, Romania