Claims

Is my shipment insured?
Yes, with the exception of domestic economy deliveries with Deutsche Post in Germany, your shipment is always insured. Standard shipping offers insurance ...
Wed, 11 Mar, 2020 at 5:35 PM
Procedure in case of complaints or damage reports
Shipment takes an unusually long time If a shipment has been out for delivery for an unusually long time, this may be due to various reasons: transport del...
Thu, 10 Sep, 2020 at 4:24 PM