About claims

Is my shipment insured?
Yes, your shipment is always insured, but the amount of insurance depends on the shipping option you choose. Standard shipping offers insurance coverage u...
Thu, 4 Jul, 2019 at 10:13 AM
Where is my parcel? How can I track it?
You can track the status of your shipments at any time by going to "Shipments" in the left menu bar.  Here you will find all information regarding...
Thu, 6 Dec, 2018 at 8:10 PM
Procedure in case of complaints or damage reports
Shipment takes an unusually long time If a shipment has been on the road for an unusually long time, this may be due to various reasons. This may be due to...
Tue, 30 Jul, 2019 at 12:05 PM