Customer-facing requirements are as follows:
Setup of byrd dashboard / SKUs
Provide information, on which SKUs are to be used for Amazon Prime
Barcodes on every product/ready-to-ship packaging
Stock must not drop to 0
(Customer provided) PM must not drop to 0
Customs information, origin, the net value of products
The order shall contain all necessary information required by the warehouse
Amazon shop must be connected to byrd dashboard
All disruptions regarding Amazon Prime must be communicated to byrd directly
Carrier settings
Daily DPD pickup is to be requested by the customer
Daily DPD pickup is between 2:30 pm - 3:30 pm CET
Daily pickups will take place Monday - Friday, except for German national holidays
The cutoff time for orders is 2 pm CET
The backup carrier must be provided by the customer
DPD shipping labels must be provided to the warehouse
Tracking link must be provided to byrd in necessary
Shipments
Shipments by DPD to end consumers will be Monday - Saturday subject to German national holidays
>5 Amazon Prime orders/parcels a day
Order cancel quote due to missing stock must be <1%
Dimensions of parcels cannot exceed 175 cm in length and 300 cm in girth
Max. weight of 1 parcel is 31.5 kg
Returns
End consumers will receive prepaid return labels