We recently added a new feature to the customer dashboard to enable easy handling and creation of B2B shipments. From now on, it will be possible to create a B2B shipment manually through the B2B/B2C toggle in the "Shipments" section under "New Shipment" > "Manually". On default, the B2C option is selected, as soon as the switch is set to B2B some new option will appear: Retailer/Processing Standard, Recipient, Shipment Contents, Order Information and Document Upload. After all relevant data was filled out and relevant documents were uploaded, the shipment can be created. As soon as the shipment was submitted it will appear in the "Created" tab under "Shipments" where it has to be released to be fulfilled.

Note: Currently this feature is not yet available for all customers.


Step-by-Step Instructions to create B2B shipments


Step-by-Step guide

  • Step 1: Open the manual shipment creation page  
  • Step 2: Switch the toggle from B2C to B2B
  • Step 3: Enter all relevant information for the shipment
  • Step 4: Select shipping method and add notes
  • Step 5: Create shipment and release it under the created tab

Step 1:Open the manual shipment creation page  


Step 2: Switch the toggle from B2C to B2B



Step 3: Enter all relevant information for the shipment


  • Select processing standard

    Information usually needed by the recipient, e.g. Amazon Standards
    • Enter the FBA Number
    • Enter a unique number issued by Amazon (Amazon Reference ID/PO)
    • Enter compensation value if lost or damaged (Insurance value)


  • Enter recipient information

  • Add shipment contents

  • Enter order information 


  • Upload additional documents required for your shipment (e.g. Amazon FBA-Labels, Delivery notes)

e.g. censored Amazon FBA label which should be uploaded at this section



Make sure to set the hook at "Print" and select as output "Label" for labels and "Document" for documents like e.g. delivery notes.



Step 4: Select shipping method and add notes



Step 5: Create shipment and release it under the created tab


  • After all information was filled out, click on "Create Shipment" in the lower right corner


  • The shipment will appear under the "Created" tab in the "Shipments" section



  • Select the as B2B shipment type marked shipment



  • Release it!