Yes, with the exception of domestic economy deliveries with Deutsche Post in Germany, your shipment is always insured.

  • Standard shipping offers insurance coverage for up to 500 EUR
  • Express shipping offers insurance coverage for up to 10 EUR per Kg
  • Economy dispatch with Deutsche Post offers an insurance coverage for up to 20 EUR for international deliveries (but not for domestic ones)

If the value of the goods exceeds these limits, you can insure your shipment additionally if required.  In order to take out a so-called higher insurance, you have the following option: 

  • You can select the option "Express shipping" directly in the app when creating a shipment or during shipment processing (during status: Created) and then enter any value for the additional insurance

Please also note the general terms and conditions in the valid version of the respective carrier as well as from us. If you have further questions, we recommend that you contact our Customer Support.